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We support customers in achieving sustainable profitable growth through our innovative Business Consulting and IT Solutions.
We support customers in achieving sustainable profitable growth through our innovative Business Consulting and IT solutions.
Though primary objective of any business is sustainable profitable growth i.e. all the three parameters of growth, profitability and sustainability should be achieved simultaneously, still many organisations fail to achieve the intricate balance between these objectives and they run out of business in the long run. Key reason for this setback is their management & IT system inability to identify and manage the critical performance drivers which influence these objectives.
We on the other hand, approach IT from a business perspective and implement ERP systems & Dashboards that supports customers in identifying & managing performance drivers to improve:
Growth by increasing revenue from new sources through adding new customers & products and protecting revenue from existing sources through increasing renewals & repeat sales.
Profitability by increasing economic profit through optimizing operating profit margin & cost of capital and increasing free cash flow to equity by optimising working capital, capex & capital mix.
Sustainability by increasing investments to expand product, brand, sales & delivery capabilities while managing liquidity risk and improving governance & risk management.
Our distinct capability includes:
People - Highly qualified team of professionals with wide experience in leadership positions covering strategy, marketing, operations, finance, IT and business intelligence systems.
Technology - Innovative IT solutions based on cutting edge technologies that uses artificial intelligence to diagnose root cause of performance issues, identify opportunities & risks and recommend action plan to improve business performance.
Network - Extensive network of global offices to understand customer needs and deliver customised solutions faster & better.
Our IT & Analytic solutions support clients in achieving sustainable profitable growth i.e. increasing revenue, economic profit & free cash flow in one hand and improving investment, liquidity & governance on the other hand.
Primary objective of any business is to satisfy customer needs by offering its products & services. Revenue is a measurement of the total value of products & services got delivered to customers and it is also a measurement of the sum total of the income of all its input providers
Growth in business is synonym to growth in revenue. If revenue is increasing means business is satisfying more customer needs and generating more total income for its input providers.
Sustainable revenue growth i.e. ability to keep on increasing revenue over a long period of time requires companies to be future oriented and proactively search & capitalize opportunities that can increase revenue in future. Equal focus should also be made to identify & mitigate any risk to the current business to avoid any shortfall.
Our IT & Analytics solution captures data and offers intuitive dashboards which can be used to identify opportunities & risks and manage action plan to continuously improve all the three revenue growth drivers i.e (i) increase revenue from new sources (ii) protect revenue from existing sources and (iii) invest in increasing capability to support the increase in revenue.
Growth should not be pursued only for the sake of growth since focusing only on increasing revenue without generating sufficient profit for the investor is not sustainable in the long run.
In addition to continuously increasing revenue year after year, businesses must generate a return on equity (ROE) which is s higher than their cost of capital. This would enhance investor confidence and attract further capital to fuel future growth.
Due to increased competition to businesses across the globe, day by day it is becoming difficult for companies to maintain the required profitability to stay in business. This requires companies to identify and use all the profitability improvement drivers simultaneously and continuously.
Our IT & Analytics solution captures all the relevant data and provide management dashboards which can used to continuously identify opportunities & risks and manage action plan to improve all the four ROE improvement drivers i.e. (i) improve operating profit margin, (ii) reduce finance cost, (iii) reduce investment in working capital & fixed assets and (iv) reduce equity investment in the total investment.
Free Cash is the cash left in the business after deducting alls cost and investments from the revenue. This is the amount available for distribution among the debt & equity holders or to be kept in the business to improve liquidity.
Hence increasing free cash is an important source to improve the cash available in the business.
Regular positive free cash flow also reduces the requirement of external financing which may not be available sometimes, thereby reducing liquidity risk. Additionally regular free cash flow also ensures availability of sufficient cash for on time debt repayment, avoiding liquidity issue.
Our finance management system and dashboards tracks online data and supports identification of opportunities and management of action plan to increase revenue & profit margin and reduce working capital & capex investments, to improve free cash flow.
To increase revenue, our system supports in tracking each opportunity through various stages in the sales pipeline to reduce lead time and increase sales.
To improve profit margin, our system supports in (i) increasing profitable product mix by identifying customer wise/product wise profitability (i) increasing sales price by tracking product wise sales price trend vs the cost (iii) increasing low cost inputs & reducing consumption by tracking activity wise input wise consumption & cost trend (iv) reducing input price by tracking vendor wise, item wise price trend and the level of monopoly.
To reduce working capital investment, our system supports in (ii) aligning inventory purchase and production to sales requirement and tracking of item wise inventory and their age (ii) reducing receivable by tracking customer wise credit period availed and receivable balances with age, along with what is going to be due (iii) increasing payable by tracking vendor wise credit period allowed and the payable amount with ageing analysis.
To reduce capex investment by (i) improving utilization of existing fixed assets, selling unutilized assets and renting low utilised assets, by tracking asset wise running hours and output per hour.
Increasing sales target year after year without matching target to capability does not lead to higher sales. In fact increasing sales target without corresponding increase in capability leads to demotivation among sales team along with increased dissatisfaction among customers which instead of increasing sales leads to reduced sales.
Continuous efforts should be made to increase capability year after year in terms of introducing new products, adding new manufacturing resources, expanding sales & distribution network and increasing brand visibility, to be able to continue increasing revenue. These capabilities can be developed inhouse though organic route or can be acquired inorganically through merger and acquisition route.
Our IT solution, keeps track of the progress of these developmental projects and our dashboard can be used to analyse the actual achievement against the target milestones of each project so that necessary action can be taken to put them on track.
Our solution also tracks the achievement of these additional capability against their previously set target. Our dashboards gives visibility to the additional revenue or output brought by each new manufacturing resource or new sales manager or the new distribution resource against the target so that action can be taken to improve their utilisation to generate the desired incremental revenue.
Though achieving higher profitability is important, enough liquidity i.e. sufficient cash should be available at all the time to pay liabilities when they are due and sustain business operation without any interruption.
managing all the three liquidity situations i.e. short term liquidity, medium term liquidity and long term liquidity is essential to ensure long term survival of the business.
Short term liquidity can be achieved by keeping reasonable excess cash & liquid investment then what is required to clear liabilities already due and going to be due in coming 3 months.
Medium term liquidity can be achieved by having a high current ratio i.e. by keeping excess current assets in the form of cash & liquid investment + receivable + inventory + other assets which can be converted into cash with in one year compared to current trade liabilities + current portion of the debt payable within one year.
Long term liquidity can be achieved by having low debt to total asset ratio so that the expected cash generation from all the assets should be sufficiently higher then the all the liabilities & debt.
Liquidity can be improved by either improving free cash flow or by improving financing.
Generation of more free cash from the business would reduce the requirement of external finance and at the same time making more cash available to repay debt, this helps in improving the liquidity position. On the other hand, timely funding of the negative free cash situations through external financing is essential to improve liquidity.
Our finance management system and dashboards supports identification of opportunities to increase free cash flow and external financing on a real time basis, to enhance liquidity position. It also supports online tracking of cash & debt position to improve idle cash investment & debt repayment.
Long term support from investors, employees, customers, suppliers and the society is very essential to achieve sustainable growth for any business. These stakeholders will continue to provide their support only when they have confidence in the governance system of the business which protects their rights at all time.
Governance system is the organisation structure and the processes in the company which is in place to design and implement policies to protect the interest of each stakeholders during the day to day business of the company.
since it is very natural that any decision to deliver more to one stakeholder might be at the cost of other stakeholders, government across the globe have been increasing making stringent laws to improve corporate governance to balance and protect the interest of different stakeholders. It is essential to comply with those regulations to gain stakeholders confidence to increase growth and avoid business interruptions from legal disputes.
As a part of the good governance system corporate law, labor law, EHS law, security law, financial reporting law and tax laws in addition to other laws should be complied with all the time. In addition to external laws, corporates should also make & implement their internal laws to protect the interest of different stakeholders.
Using our governance management system and dashboards, managers can easily track the compliance to different laws and identify the non compliances on time for taking corrective action.
Our system assigns the compliance tasks to the concerned persons with auto reminders in advance of the target dates to ensure compliance on time. It also automatically escalates the non compliance to the next level, to ensure timely intervention for rectifying the situation.
Revenue from new sources can be increased by expanding and deepening relationship with customers. The four revenue growth strategies which can be used are: (i) market penetration i.e. selling existing products to new customers in the same market (ii) market development i.e. selling existing products to customers in a new market (iii) product development i.e. selling new products to customers in existing market and (iv) diversification i.e. selling new products to customers in new market.
For maximizing revenue from new sources, we offer IT solutions that registers the total opportunity i.e. customer wise total revenue potential against each sources and assign targets to specific customer managers for converting them to sales. It also captures the actual sales against the total opportunity and supports account reassignment decisions.
During day to day operation, our solution manages the entire sales pipeline by capturing customer enquiry and tracking it through each stage i.e conducting product trail, receiving RFQ, sending quotation, making negotiation and closing the deal. It also escalate the enquiry to next level of hierarchy if there is any delay at each stage.
Our dashboards with uniquely designed graphs and reports supports the user in quickly identifying customer inquiry at each stage of the pipeline with alerts for any delays against the target timeline.
In addition to increasing revenue from new sources, revenue from the existing sources should be protected all the time to sustain growth.
Our IT solution, keeps track of each customer order and reminds the customer managers for renewals sufficiently in advance to ensure repeat sales. Using our dashboards and highly intuitive graphs, managers can proactively spot the month wise and week wise list of orders which are going to expire.
Our solution also keeps track of the details of all past sales and the users can navigate through our dashboards and using multi dimensional analysis, can find out which customer has bought which product in which month and what quantity. These information can help the managers understand customer past behaviour better and approach them in advance for continued sales.
From sales target point of view, our solution keeps track of the actual achievement against the target repeat sales and our dashboards can be used to drill down customer wise-product wise the reason for shortfall so that action can be taken on time to save the lost sales if any.
While increasing the pie i,e, increasing revenue is essential, getting a bigger share from the pie in terms of profit margin is equally important to deliver better return to the shareholders.
Profit margin can be improved either by increasing the sales price or reducing cost. How ever profit margin is always under pressure due to increased competition resulting into lower sales price or increased inflation causing the cost to go up.
Hence it is essential to take continuous action to improve sales price and reduce cost so that profit margin can be improved and sustained for long time.
Our IT & Analytics solution provides clients with highly effective dashboards which can be used to continuously identify opportunities & risks from live data and manage action plan to improve all the five drivers of profit margin i.e. (i) Improve product mix (ii) Increase sales price (iv) Increase low cost inputs (v) reduce input consumption and (vi) reduce input purchase price.
Though debt financing should be prefered over equity financing to give better return on equity, continuous efforts should be made to reduce interest cost on working capital and term loan.
Interest cost can be reduced by (i) negotiating better rates on loans (ii) refinancing existing loans with cheaper loans and (iii) Repaying loans from surplus cash.
Our Finance management system and dashboards provides online information on total interest cost broken into loan wise interest cost. This along with real time information on cash availability against current liability supports interest cost reduction though renegotiation, refinancing and loan repayment.
Return on investment can be improved by bringing efficiency in the utilisation of working capital. i.e getting maximum sales by using minimum working capital.
Reduction in money blocked in working capital, also increases free cash flow from operation which can be used to repay debt and distribute more divided to the shareholders. On the other hand more money blocked in working capital leads to less cash generation from operation, resulting into default in debt payment and serious liquidity issue.
Investment is working capital can be reduced by (i) reducing inventory i.e. converting inventory into sales faster (ii) reducing receivable i.e. taking less time to convert receivable into cash and (iii) increasing payable i.e. negotiating longer credit term with suppliers to cover the inventory and receivable days. This way less investment is required in terms of debt & equity to cover the gap.
Our IT system and dashboards provides online information on item wise inventory, customer wise receivable and supplier wise payable with ageing analysis to identify and manage opportunities & risks to reduce working capital.
Fixed assets like building, plant & machinery, equipment and vehicles should be optimally used to generate maximum sales with minimum fixed assets, which leads to higher return on investment. This also reduces the requirement of additional fixed assets thereby improving free cash flow generation.
Constant monitoring of the utilisation of each fixed asset is required to identify the opportunity of improving their utilisation or selling/leasing the low utilized asset to improve return on investment and generate additional free cash.
Our operations management system and dashboard provides information on the output produced by each fixed asset and the utilisation % against the target and support identification of opportunity to improve utilisation or sale/ lease low utilized assets to improve return on investment and free cash.
While efforts should be made to generate high sales and profit with less investment, equity portion in the total investment should also be kept as low as possible to give maximum return on equity.
During capital raising exercise, debt investment should be increased and equity investment should be reduced as much as possible without compromising on future liquidity. Additionally free cash from operation should be regularly tracked and returned to the shareholders in the form of dividend and share buyback to improve return on equity.
As a part of our finance dashboard, equity to total investment can be tracked along with the available free cash to support dividend and share buy back decisions for improving return on equity.
Free Cash is the cash left in the business after deducting alls cost and investments from the revenue. This is the amount available for distribution among the debt & equity holders or to be kept in the business to improve liquidity.
Hence increasing free cash is an important source to improve the cash available in the business.
Regular positive free cash flow also reduces the requirement of external financing which may not be available sometimes, thereby reducing liquidity risk. Additionally regular free cash flow also ensures availability of sufficient cash for on time debt repayment, avoiding liquidity issue.
Our finance management system and dashboards tracks online data and supports identification of opportunities and management of action plan to increase revenue & profit margin and reduce working capital & capex investments, to improve free cash flow.
To increase revenue, our system supports in tracking each opportunity through various stages in the sales pipeline to reduce lead time and increase sales.
To improve profit margin, our system supports in (i) increasing profitable product mix by identifying customer wise/product wise profitability (i) increasing sales price by tracking product wise sales price trend vs the cost (iii) increasing low cost inputs & reducing consumption by tracking activity wise input wise consumption & cost trend (iv) reducing input price by tracking vendor wise, item wise price trend and the level of monopoly.
To reduce working capital investment, our system supports in (ii) aligning inventory purchase and production to sales requirement and tracking of item wise inventory and their age (ii) reducing receivable by tracking customer wise credit period availed and receivable balances with age, along with what is going to be due (iii) increasing payable by tracking vendor wise credit period allowed and the payable amount with ageing analysis.
To reduce capex investment by (i) improving utilization of existing fixed assets, selling unutilized assets and renting low utilised assets, by tracking asset wise running hours and output per hour.
When profit from business is not sufficient to finance the investment in working capital & fixed assets, it leads to negative free cash flow which needs to be financed from external sources, to avoid cash shortage and liquidity problem.
While external financing is a key source to improve the liquidity position, care should be taken to align the repayment timing to the timing of the cash inflow from the asset being financed. This can be achieved by financing short term asset and long term asset from long term sources. If this balance is not maintained, immediate liquidity might be improved where as medium and long term liquidity issue will be still there since there will not be sufficient cash when the repayments are due.
For very short term asset which can be converted to cash in one year, short term borrowings is ideal. For long term assets, a mix of long term debt and equity would ensure sufficient liquidity in both short run and long run. While having enough cash balance to meet short term needs, it will ensure healthy current ratio and debt-equity ratios that are measurement of medium & long term liquidity.
While taking external finance is essential for survival and growth, it is also equally important to serve the debt with repayment & interest and serve the equity with dividend on time to gain investors continued support.
Our finance management system and dashboards supports liquidity management by predicting cash inflows and outflows and identifying external finance needs on time to avoid liquidity problems. It also identifies the liquidity risks, by constantly tracking the cash position, current ratio and debt to total asset ratios, so that proper financing decisions can be taken like taking new debt or refinancing existing debts or raising equity, to solve current & future liquidity issues.
Our system also supports timely debt servicing by online tracking of the debt repayment due dates and the available cash position across business locations .
Continuous improvement in product & service quality is essential to increase revenue from new sources and protect existing revenue.
Sufficient thrust should be given to make quality improvement as a part of day to day business operation to sustain competitive advantage.
We support clients in tracking and improving product quality, delivery time quality and customer complaint management quality by using our quality management system and dashboards.
Our dashboards provide information on the actual quality achieved against the set parameters for each product in customer order. It also provides plant wise, customer wise & product with trend analysis of the deviation from the quality standards to support improvement plans.
For improving delivery time, our dashboards provide information on the actual delivery date for each order against the customer required delivery date with auto escalation of the missed delivery dates to next level in hierarchy. It also provides details of the upcoming target delivery dates to promote proactive action.
On the customer complaint management side, our dashboards provides information on complaint wise actual settlement date vs. target date. It also provides information on complaints still pending to be solved, along with escalation to the next level for any delay.
We support customers in improving compliance to labor law requirements relating to recruitment, wages, leave, working hours, promotion, superannuation, code of conduct, work environment, health & safety.
Our compliance management system assigns compliance tasks to concerned persons, sends auto reminders and automatically escalates the non compliance items to the next level for corrective action. Our dashboards brings more transparency & control on the entire labor law compliance process by bringing up to date information on the status of all compliance items.
Our governance management system & dashboards supports customers in improving compliance to environment, health & safety laws.
Our system assigns compliance tasks to concerned persons for environment protection (i.e. protection of air, water, vegetation, live stock, energy & minerals ) and protection of employees & customers from health & safety hazards concerning products & services, materials & equipments, work environment & practices. Our system improves ontime compliance by sending auto reminders & escalating non compliance items to next level. Our dashboard brings more transparency & control by providing up to date status of all compliance items
Our compliance management system and dashboard supports customers in improving compliance to accounting & financial reporting standards as per IFRS, Local GAAP & management requirement and reduce the financial reporting time.
Our system assigns monthly, quarterly & yearly accounts closing & financial reporting tasks with target dates to the concerned persons, sends auto reminders and escalates non compliance to next level for corrective action. Our dashboards provides up to date status of the accounts closing & financial reporting tasks, to rectify non compliances and speed up the process.
Our compliance management system and dashboard supports customers in complying to direct tax laws (i.e. income tax, dividend distribution tax and capital gain tax) and indirect tax laws (i.e. GST, State VAT, excise duty, property tax & custom duty).
Our system assigns record keeping, reconciliation, tax calculation, tax payments and return filing tasks to the concerned persons, sends auto reminders and escalates non compliance items to the next level. Our dashboard provides up to date status of all tax compliance activities for on time management action to rectify non compliances.
We support customers in protecting investors interest by improving compliance to securities & exchange laws and stock exchange listing regulations.
Our compliance management system and dashboard supports customers in assigning compliance tasks relating to issue & transfer of securities, filing of forms, reports and returns. It also send auto reminders to concerned persons and escalates non compliance items automatically to next level, ensuring timely completion of tasks. Our dashboards provides up to date status of all compliance items, giving management better transparency & control over the compliance process
Our compliance management system and dashboard supports customers in improving compliance to company law requirements relating to company formation, issue & transfer of securities, board & auditors appointment, code of conduct, board & shareholders meetings and filing of forms & returns.
Our system assigns compliance tasks to concerned persons and sends auto reminders to ensure on time compliance. It also automatically escalates the non compliance to next level for corrective action. Our dashboards provides up to date status of all compliance items bringing more transparency & control.
Sales price is an important lever that can be pulled to increase profit margin. In addition to increasing profit margin, any increase in sales price also increases revenue their by achieving both the objectives together.
Our sales management system and dashboards provides trend analysis of customer wise, product wise actual sales price against the cost, supporting identification of opportunities to increase sales price.
Additionally with the help of forecasted product cost available in the dashboard, customer managers can identify the risk of loosing margin if sales price is not increased for products whose cost is set to increase.
Our system also provides a platform for the sales managers to plan all increase in sales price and use the dashboards to track the actual against the plan and take necessary action to rectify the situation.
All products do not deliver the same profit margin. Profit margin of products differs based on their level of competition in the product market vs. input market and their manufacturing efficiency.
Also margin of different products never remain same at all time. It is very dynamic and the margin keeps on changing based on the change in their competitive landscape. Hence it is essential to continuously monitor the profit margin of each product and keep on changing the product mix by switching resources from low margin products to high margin products to improve profit margin.
Using our sales management system & dashboards, managers can quickly find out customer wise - product wise profit margin from live data along with their trend analysis.
This would help in taking decisions to switch manufacturing, sales & marketing resources from low margin & negative margin products to high margin products, to improve overall profit margin.
Our dashboards with visibility to the key factors that has contributed to the product wise profit margin i.e. sales price vs. activity wise input consumptions & purchase price also supports in taking action to improve product margin.
Continuous efforts should be made to optimize input mix i.e. replacing high cost inputs with low cost inputs and bringing efficiency in the use of inputs i.e. getting more output with less input is essential to improve profit margin.
Since there is a constant pressure on input prices to go up due to inflation, it is essential to keep on identifying opportunity to improve input mix and reduce input consumption to counter the effect of inflation and improve profit margin.
Using our operations management system and dashboards, managers can quickly find out activity wise type of inputs consumed, their prices and the input-out ratios to spot opportunities and take action to replace them with low cost inputs and reduce consumption to improve profit margin.
Binging efficiency in purchase i.e. continuously focusing on reducing purchase price of inputs is equally important to reduce cost and improve profit margin.
In addition to training purchase managers on negotiation skill to get better price, Vendor development should be made a part of the day day business operation to replace high cost vendors with low cost vendors.
Vendor development is also essential to add alternate vendors to increase competition and reduce purchase price. Additionally this also reduces monopoly to avoid the risk business interruptions arising from single vendor stopping supplies or increasing price unreasonable.
Our purchase management system and dashboards provides trend analysis of Item wise total purchase value along with vendor wise quantity & purchase price of each input to identify opportunity and take action for reducing vendor monopoly and the purchase price.
If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Continuous efforts should be made to optimize inventory i.e. making more sales with less money blocked in raw material & finished goods inventory, to maximise return on investment and increase free cash flow to investors.
Raw material inventory can be minimized by regularly deciding on the purchase quantity based on the information on raw material required quantity derived from sales forecast and the available inventory balances.
Similarly finished goods inventory can be reduced by regularly deciding on production quantities based on production required quantity derived from sales forecast and the available inventory balances.
In addition to this, item wise inventory quantity should be monitored regularly along with their age i.e the days they are in inventory, so that necessary action can be taken to liquidate non moving and slow moving inventory.
Our operations management system and dashboards predicts month wise inventory balances and shortfalls in the future based on available inventory plus inventory in pipeline vs. the requirement as per sales forecast. This will help the purchase managers in procuring the required quantity to meet the shortfall or delaying the pipeline delivery dates or liquidating non moving items to reduce the surplus.
On the finished goods side, our dashboards predicts month wise inventory balances based on available inventory vs the required inventory as per sales forecast. This would help the production managers to produce the required quantity to meet the shortfall and liquidate non moving items to reduce surplus.
Our dashboards also provides information on the aging of each inventory item at any time i.e. for how many days the item is in inventory to support decisions on selling non moving or slow moving inventory through special promotion.
While it is important to increase sales in any business, it is equally important to collect money faster from customers to make more cash available to pay liabilities and invest in business for further growth. Reducing money blocked in receivable also improves the return on investment to the shareholders.
On the other hand prolonged delay in collection from customers leads to serious liquidity problem affecting the very survival of the business.
Receivable can be reduced by constantly monitoring the amount due from each customer along with the age of those receivables and continuously following up for payment.
Our sales management system and dashboards provide easy access to realtime information on customer wise due amount along with invoice wise break up and their aging.
Also our dashboards provides information on customer wise amount going to be due in coming days in addition to what is already due and sends auto reminder mails to customers for payment. This supports proactive action to control receivable.
Maximum efforts should be made to negotiate longer credit period with vendors so that it covers as much as possible the time inventory takes to convert into sales plus the time it takes to collect money from customer. This will result into reduced requirement of working capital investment and higher return on investment.
While it is essential to negotiate longer credit period with vendors, care should also be taken to regularly monitor their due dates and payment should be made only after the due dates to fully enjoy the credit period and not to make too much delay to avoid any business interruption.
Our Purchase management system and dashboards provides real time information on vendor wise amount due and what is going to be due in coming days along with invoice wise break up and their aging. This supports vendor payment only after due dates and to avoid unreasonable delays.
Our dashboards with trend analysis of vendor wise actual credit days availed, helps in identifying opportunities to negotiate further with the existing vendors or look for alternate vendors to maximize credit period.
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